![]() The girl who waited and took my payment disappeared into the back while the other workers appeared to be standing around looking over the shelves where completed pizzas were placed. One worker said he did not know who the manager was while the other workers completely ignored me. When I arrived at the store after waiting 10 minutes before anyone asked me if I was picking up or ordering, I paid for my pizza and I was told that one of my pizzas was still in the oven. I arrived at the store to pick up my pizza order of two large 3 topping pizzas at 7:20 pm. The order was placed at 7:08 pm with a Carryout time of 10 - 20 minutes. On June 2, 2019, while visiting relatives I placed an order (Order #623571) at your Domino's store (4657) located at 796 Harry S. If it was my business I would want to know what is going on there, and maybe provide more training and rules. ![]() Today I called in to the store to speak to the manager about all these issues but was met with lots of excuses and told they didn’t need to wash hands necessarily when dealing with the pizza dough. When the 24 pizzas arrived absolutely nothing was marked (not even ticked) and my husband had been told we should know the difference and that they didn’t have time to mark them!!! Upon opening every single one, we THOUGHT we knew which ones had the vegan cheese option. I dropped in and did the order the day before face to face, and asked if the pizzas could be marked with meat, vego and vegan options on them. I should have gone to a different store for my order at that point, but as it is the closest store and my husband had to do the pickup on sat night, I went ahead with my order anyway. On Wednesday evening I was driving past dominoes (as we live nearby) and witnessed a dominoes delivery driver on a motor bike give a Ute behind him the rude finger very aggressively. I ended up sending my husband to pick the order up on the night, as there was a delivery fee for each and every pizza even though they were all being delivered at once. I went back again a few days later and received pricing. I had several vegans and vegetarians to cater for and FINALLY when the delivery driver came in, he suggested they give me the nutritional brochure from under the counter. ![]() This staff member that did this turned out the be the store manager, who finally came to the counter and knew a little more about ordering for a large group than the initial staff member. Another another staff member came flying through the front door, and proceeded to pickup pizza dough and mould and kneed it without following any hygiene procedures at all. There was only 1 staff in store and she had no idea how to help me. I went in earlier in the week to give them notice and get some information on the pizzas, prices and nutritional information. I needed to order pizza for approximately 60 people for sat 1/6. I have been extremely disappointed and turned off by the staff and management at the New Lambton store. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |